Frequently Asked Questions

Do you charge Sale Tax?

The Iconic LLC has an office located in Florida.  Under State and Federal laws, we are required to charge sales tax on purchases shipped to the State of Florida.

What if I received the wrong item?

If the wrong item was shipped to you by mistake please send us an email at sales@shoptheiconic.com so that we can rectify this.

How soon do you ship?

We ship within 24 hours of receiving your order.  Orders received after 12pm EST will be processed the following day.